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APA
Publication Guidelines

A guide to using
the American Psychological Association
format in research papers

APA Publication Guidelines
What is APA?
American Psychological Association (APA) has created a set of publication guidelines known
as “APA style.” This document provides rules for writing and publishing research materials.
This style is used primarily within the field of social sciences.
Why Should I Use APA?
APA provides standard guidelines for all research papers, reports, and essays. NSU students are
expected to follow accurate APA rules when completing writing assignments. APA ensures
that sources are properly cited, helping to avoid plagiarism.
Where Can I Find More Information?
Further information may be found in the Publication Manual of the American Psychological
Association [APA Manual]. Copies of this manual may be found in the university library or
online at:
www.apastyle.org
Students may also wish to check the following websites for information on APA:
http://owl.english.purdue.edu
http://www.dianahacker.com/resdoc
APA Manual 1
Table of Contents
I. Formatting a Paper
1. Parts of an Essay …………………………………………………………………………………………4
a. Title Page …………………………………………………………………………………………….4
b. Body…………………………………………………………………………………………………….5
c. References Page …………………………………………………………………………………….5
d. Section Headings …………………………………………………………………………………..5
2. Parts of a Research Report……………………………………………………………………………5
a. Title Page …………………………………………………………………………………………….5
b. Abstract………………………………………………………………………………………………..5
c. Table of Contents…………………………………………………………………………………..6
d. Body (Sections of a Research Paper)………………………………………………………..6
e. Section Headings …………………………………………………………………………………..7
f. References Page …………………………………………………………………………………….7
g. Appendix………………………………………………………………………………………………7
Tables and Figures…………………………………………………………………………. .8
II. In-text Citations
1. Plagiarism ……………………………………………………………………………………………….. 9
2. Paraphrasing…………………………………………………………………………………………….. 9
3. Quoting Directly ………………………………………………………………………………………. 10
a. Regular Quotes / b. Block Quotes…………………………………………………………. 11
4. Citation Placement……………………………………………………………………………………. 12
5. Multiple Authors (Same Source) ………………………………………………………………… 12
6. Multiple Authors (Different Sources)………………………………………………………….. 13
7. No Authors………………………………………………………………………………………………. 13
8. Quoting a Secondary Source ……………………………………………………………………… 13
a. Within Text / b. In the References List………………………………………………….. 13
8. Quoting Personal Communications …………………………………………………………….. 14
9. Modifying Direct Quotes…………………………………………………………………………… 14
a. Removing Text / b. Adding Text ………………………………………………………….. 14
III. References
1. General Guidelines……………………………………………………………………………………. 15
2. Document Identification System ………………………………………………………………… 15
3. Referencing Books and Sections of Books…………………………………………………… 16
4. Referencing Periodicals …………………………………………………………………………….. 19
5. Referencing Reports and Documents…………………………………………………………… 21
6. Referencing Audiovisual Media …………………………………………………………………. 22
7. Referencing Online Communication, Online Communities……………………………. 23
IV. Sample Research Paper …………………………………………………………………………………….. 24
Note: The Publication of the American Psychological Association (6th Ed.) does not include a
section on using a table of contents. However, it might be helpful for longer papers, such as
dissertations or Master’s theses. The above Table of Contents is a common format that you
may wish to follow.
2 APA Manual
What Does This Booklet Cover?
This booklet addresses the following aspects of APA style (or format):
I. Formatting a paper
II. In-text Citations
III. References
Students unfamiliar with the APA format should preview each of the three sections before
writing their paper. Those familiar with all aspects of APA style may refer to specific
information when needed.
I. Formatting a Paper
Academic writing is generally divided into two types—standard essays and research
reports based on the writer’s clinical research. You must check with your instructor
regarding the format of your paper.
Essay
A properly formatted standard paper includes three parts appearing in the following order:
1. Title page
2. Body
Introduction
Discussion
Conclusion
3. References
Research Report
A properly formatted research paper includes six parts appearing in the following order:
1. Title page
2. Abstract
3. Table of contents (optional)
4. Body
Introduction
Literature Review
Methods
Results
Discussion
Conclusion
5. References
6. Appendix
Tables and Figures (optional)
The next few pages explain each of these parts in detail.
APA Manual 3
Note: This body format is not used for all
academic papers. It is applicable only to
papers based on field research.
1. Parts of an Essay
a. Title Page
According to the APA Publication Manual, a title page should include
a running head
a title
the author’s name
the institutional affiliation
Note: Some instructors may require other information on the title page, such as the title
and course number, the submission date, and his/her name. It is the student’s
responsibility to verify title page requirements with the instructor.
Parts of a Title Page [APA—p. 23,229-230]
(1) Running head
On the first page double-click the header area.
The header function will open.
In the Options group on the top ribbon select
Different First Page.
In the Header & Footer group, select Page
Number; select Top of Page; select Plain
Number 1.
The cursor should appear before a number. Type
in the following: Running head: YOUR PAPER
TITLE. The entire string of text should not exceed
50 characters, including letters, spaces, and
punctuation.
Click TAB until the page number moves to the
right margin.
Click on the X on the top ribbon to close the
header.
(2) Title
Capitalize all main words in the title.
Double-space all lines on the title page.
Place in the upper half of the page.
Title should not exceed 12 words.
(3) and (4) Author’s Name and Affiliation
Type your name on the line below the title.
(If more than one author, list several student
names on one line).
On the next line type the full name of the
university.
(1) Running head: LIFE CYCLE 1
(2) Life Cycle of Turtles:
From Birth to Death
(3) Jane Smith

(4) Nova Southeastern University
4 APA Manual
Tip: To center your words, click on
this button :
OR
highlight text and press Ctrl + E
WORKPLACE BULLYING 2
Abstract
The aim of the study was to address the
topic of workplace bullying and to
experience the process of facilitation. A
series of workshops was held to explore
the issue of workplace bullying. The aim
of the facilitation process was to examine
workplace bullying and to create
solutions for better handling and
resolution of the issue. Education,
training, and clear policy-making were
determined to be the three major
categories of solutions that should be
implemented within organizations.
b. Body
The body contains an introduction, a discussion,
and a conclusion. [APA—p. 27; 35; 36 respectively]
Use Times New Roman, 12-point font.
Double-space all text.
Use one-inch margins on all sides.
Align all paragraphs to the left.
Indent new paragraphs five spaces.
Insert a header to appear on the rest of the
pages.
c. References Page
The references page appears at the end of the document. For more information, see
References (pages 15-24).
d. Section Headings
Standard essays do not typically have sections. The parts of the paper, such as
introduction, body, and conclusion, should not
be identified with headings. For section
headings in a research paper, see p. 7.
2. Parts of a Research Report
a. Title Page (see p. 4 )
b. Abstract [APA—p. 25]
An Abstract is a brief summary
describing the purpose and content
of the paper.
The Abstract follows the title page.
It is written as a single paragraph.
It is double-spaced.
It is between 150 and 250 words in
length.
Center the word “Abstract” at the top
of the page. Capitalize the first letter
only. Skip one line and type the text
of the abstract in a block format
(aligned left, using no indentations).
Tip: To insert a header, go to the second page of
the paper. Double-click the header area. The header
function will open. In the Header & Footer group,
select Page Number; select Top of Page; select Plain
Number 1. The cursor should appear before a
number. Type in YOUR PAPER TITLE in caps.
Click TAB until the page number moves to the right
margin. Click on the X on the top ribbon to close the
header.
APA PAPER 3
Writing an APA Paper
The introduction of your academic
paper will start with a strong thesis
statement which tells your reader what
your paper is about. The introduction
may also provide a preview of the topics
or main ideas that you will discuss in
your paper.
The body of your paper may be a few
paragraphs or several pages long,
depending on the type of paper your
instructor requires you to write.
APA Manual 5
c. Table of Contents
Center the words “Table of
Contents” at the top of the page.
Double-space all entries.
Align left all entries.
Indent all sub-headings five spaces.
Note: Most academic APA papers do
not require a table of contents.
However, individual instructors may
require that a table of contents be
included in the paper.
d. Body
Note: Papers entailing field research, where you set
up a study and collect data, should include the
following sections:
(1) Introduction [APA—p. 27]
This section prepares the reader for what’s to come.
Introduce reader to the topic/problem under discussion.
State why it is important to discuss.
State briefly what is already known about this topic.
State very briefly how the topic will be explored in this paper.
State the main claim (hypothesis) that is made about the topic.
(2) Literature review [APA—p. 10]
This section is focused on setting the stage for research. It should offer the
following:
A summary of the literature devoted to the topic
Conclusions drawn on the topic so far
The need for further research revealed by this review
(3) Methods [APA—p. 29]
This section provides the reader with details about how the research was
conducted. It may include information about research subjects and materials used.
(4) Results [APA—p. 32]
This section presents the results of the research. It is different from the Discussion
section in that the results are not analyzed, but simply reported.
(5) Discussion [APA—p. 35]
This section analyzes the research results.
APA PAPER 2

Table of Contents
I. Formatting a paper
Parts of paper …………….………….4
1. Title page ……………………….. 4
2. Abstract …………………………. 6
3. Table of contents ………………… 6
4. Text ………………………………7
a. Introduction ……………7
b. Methods ……………… 7
c. Results …………………7
d. Discussion ……………..7
e. Conclusion ……………..7
6 APA Manual
APA Manual 7
(6) Conclusion
This section reviews the major points of the paper and paraphrases the information
in the introduction. It reminds the readers what they have just learned.
Reiterates the topic/problem discussed
States the importance of the findings
Summarizes the main findings of the research
Leaves the reader with a final thought or recommendation
e. Section Headings [APA—p. 62]
APA proposes the following three levels of
headings:
1. Centered, Bold, Uppercase and Lowercase
Heading
2. Flush left, bold, Uppercase and Lowercase
Heading
3. Indented, bold, lowercase paragraph
heading ending with a period.
f. References Page
The References page appears at the end of the document. For more information, see
References (pages 15-24).
g. Appendix (optional) [APA—p. 38,39]
An appendix includes supplemental
information that may be useful to the
reader.
The information may include, but is not
limited to, the following materials:
Instructions to participants
Original questionnaires
Raw data
Interview transcriptions
Sign-up sheets
Consent forms
Statistical calculations
An Appendix must include two pieces of
information: a name and a title, both
centered.
The name is “Appendix,” unless the
paper contains more than one. In that
case, each appendix should be placed
on a separate page and named in
alphabetical order (“Appendix A,”
“Appendix B,” etc.).
The title is listed below the word “Appendix.” Capitalize all main words in the title.
STUDY HABITS 15
Appendix A
Test Anxiety
Directions: Circle Y (Yes) if you agree
with the statement or N (No) if you
disagree.
1. Y N I feel anxious or sick to my
stomach before a test or exam.
2. Y N I sometimes think negative
thoughts before I write a test.
3. Y N No matter how much I study, I
often feel unprepared to write tests.
4. Y N I would rather write a longanswer test than a multiple-choice
test.
STUDY HABITS 15
Method (1)

Participants (2)
Assessments (2)

Internal instruments. (3)
(1) Tables and Figures
The APA Publication Manual separates
non-textual information into two categories:
Tables and Figures.
Tables [APA—pp. 128-150; 151; 230] are
documents that organize numerical data into
columns and rows.
Figures [APA—pp. 150-167; 230] include all
other types of visual
illustrations, photographs, charts, graphs,
diagrams, and drawings.
(2) Guidelines for Inserting Tables and Figures
Tables or figures enhance the reader’s
understanding of the topic without repeating
the text already written.
Tables and figures provide only vital
information. Avoid including extra
information that may confuse the reader.
Tables and figures must be clear and
easy to read. Consider font size, font style,
and color when determining font.
(Remember that certain colors—ex.
yellow—are difficult to read).
Tables and figures must have a caption,
which consists of two parts:
Assign each table and figure a
number. For example, “Table 4.”
Name each table and figure with a
specific title that accurately identifies
the information. For example,
“Flowchart for including figures in a
document.”
Refer to a table or figure by its number. For example, “as shown in Figure 3” or “see
Table 2.”
APA PAPER 3

Remember to introduce tables with a brief
statement that tells the reader what to look for.
Highlight the most important information, but
do not repeat specific facts or statistics that
will be evident to the reader.
Table 4
Number of Sales of XYZ Jeans at ABC Company
during the first four months of 2005.
Note. The values represented are actual sales statistics.
Adapted from “Sales of Denim Jeans in South Florida,”
by I. M. Fake, 2006, The Jeans Journal, 70, p. 114.
January February March April
Aventura
Mall
120 111 100 97
Dadeland
Mall
223 201 186 154
Dolphin Mall 96 90 83 72
Sawgrass
Mills
299 268 245 202
8 APA Manual
APA PAPER 4
This is an example of how to insert a figure
into your document. Introduce the figure and
explain why you have included it. Remember
to include a figure number and a title below
the figure.
Figure 2. Political affiliation among college students
in 2007.
From “This is a fake book title,” by I. M. Fake and M. R.
Pretend, 2006, Behavioral Studies Fake Journal, 100, p.
34.
0%
10%
20%
30%
40%
50%
60%
Democrat Republican Independent
Political affiliation among college
students in 2007
Party
II. In-Text Citations
Internal (in-text) citation identifies the source of information. It is used to give credit to authors
whose ideas or thoughts are used within the academic paper. Internal citations allow the reader
to identify the source and find the borrowed information within it.
1. Plagiarism [APA—pp. 15-16]
Plagiarism is the improper use of another person’s words or ideas. Plagiarism includes quoting
someone’s words without giving them credit, stealing someone’s idea, and paying someone to
write your paper. Regardless of whether the plagiarism is intentional or not, it is a serious
academic offense. In order to avoid plagiarism, cite all sources used in research.
Sources May Include the Following:
2. Paraphrasing [APA—pp. 170-174]
Paraphrasing is stating the original material in your own words. Changing a few words in an
otherwise untouched quote does not constitute paraphrasing. In order to paraphrase
effectively, the information must be re-stated in a new way. Therefore, successful paraphrasing
occurs when you are able to maintain the intended meaning of the original source without
copying the words or sentence structure.
Books
Magazines / journals / newspaper articles
Database articles
Films
Television programs
Radio documentaries
Websites
Blogs
Internet bulletin boards / forums
E-mails
Encyclopedias
Personal Communications
Tip: Read the information to be paraphrased, then close the book/
turn off the computer. Make sure you understood the information;
then, restate it in your own words. Go back and check for accuracy.
Doing this helps prevent you from copying words or sentence
structure, which may constitute plagiarism.
APA Manual 9
Example:
Read the original passage below and compare it with the paraphrased versions.
Original Passage “Adult learning research helps to explain why
immersion is so important” (Hewett & Ehmann,
2004, p. 11).
Unacceptable Paraphrasing Research in adult learning assists us in explaining
why immersion is so important.
Acceptable Paraphrasing According to Hewett and Ehmann (2004), current
research gives insight into why immersion is a
valuable aspect of adult learning.
Paraphrases must be cited with the name of the author and the year of publication of the
original source. Citing the page number is optional.
OR
Personal communications (e-mail messages, instant messages, text messages, online chats,
class lectures, and personal or telephone interviews) should be paraphrased. For information
on citing personal communications, see Quoting Personal Communications on p. 14.
3. Quoting Directly [APA—pp. 170-171]
Direct quotes use the language of the original author word for word.
Use quotation marks around all borrowed words, phrases, or sentences.
Cite the author’s name, date, and page number.
When no author is available, use document title (if the piece is written by a random
individual) or an organization name (if the piece is presented by an organization).
When no page number is available, use a paragraph symbol (¶) or abbreviation “para.”
If the text is divided into titled sections, rather than paragraphs, use section title with
para. 1.
Current research provides insight into why immersion is a valuable aspect of adult
learning (Hewett & Ehmann, 2004).
According to Hewett and Ehmann (2004), current research provides insight into why
immersion is a valuable aspect of adult learning.
10 APA Manual
According to Alzeimer’s Association (2007), patients “progress through several stages of
the disease” (Symptoms, para. 1).
There are two types of direct quotes:
a. Regular quotes
b. Block quotes
a. Regular Quotes [APA—p. 171]
Regular quotes are used when the quote is less than 40 words (short).
Note: 40 words equal approximately three lines of text. Quotes that are longer than three lines
should be presented as a block quote.
b. Block Quotes [APA –p. 171]
Block quotes are used when quoting more than 40 words.
Indent the block quote five spaces.
Do not put quotation marks around the block quote. Use quotation marks to identify
quoted material within the block quote.
Double-space the block quote.
Do not include any additional lines or spaces before or after the block quote.
The following explains Diana Hacker’s view of plagiarism:
You are guilty of the academic offense known as plagiarism if you half-copy the
author’s sentences—either by mixing the author’s phrases with your own without
using quotation marks or by plugging your synonyms into the author’s sentence
structure. To prevent unintentional borrowing, resist the temptation to look at the
source as you take notes—except when you are quoting. (Hacker, 2003, pp. 116-
117)
In block quotes, the period is
placed before the citation.
APA Manual 11
Use quotation marks to identify the
words of the author.
Place a period after the
parentheses.
Diana Hacker (2003) writes, “To show readers that you are using a source’s exact phrases or
sentences, you must enclose them in quotation marks” (p. 384).
Introduce the author. Keep year
and author’s name together.
Include the page number
in parentheses.
4. Citation Placement [APA—pp. 174-179]
a. Citations within Paraphrased Information
b. Citations within Direct Quotes
c. Multiple Citations by the Same Author
When citing information from the same author more than once within the
same paragraph, list author’s name only in the first citation. All subsequent
citations should simply list the page number.
5. Multiple Authors (Same Source)
When citing work written by more than one author, the following rules apply:
Beginning of sentence
Palmacci (2007) states that “the curriculum is diverse with courses offered in poetry,
teaching writing, and travel writing” (p. 52).
Middle of sentence
According to Palmacci (2007), “the curriculum is diverse with courses offered in
poetry, teaching writing, and travel writing” (p. 52).
End of sentence
Research reveals that “the curriculum is diverse with courses offered in poetry,
teaching writing, and travel writing” (Palmacci, 2007, p. 52).
Beginning of sentence
Palmacci (2007) argues that the curriculum is diverse.
Middle of sentence
After thoroughly researching the program, Palmacci (2007) concluded that the
curriculum is diverse.
End of sentence
The study found that the curriculum is very diverse (Palmacci, 2007).
12 APA Manual
One author (Smith, 2002)
Two authors (Smith & Jones, 2001)
Three to five authors
(first mention) (Smith, Jones, Williams, & Torrington, 1983)
(following mentions) (Smith et al., 1983)
Six or more authors (Smith et al., 1983)
6. Multiple Authors (Different Sources)
Different sources may be cited when referring to several studies on the same topic.
List authors by last name in alphabetical order within the same parentheses.
Separate names with semicolons.
7. No Authors
When no author is available, use document title (if the piece is written by an individual)
or an organization name (if the piece is presented by an organization).
Italicize titles of books and periodicals. Enclose titles of articles and chapters in
quotations marks. Capitalize every word.
8. Quoting a Secondary Source [APA—p. 178]
Sources fall into one of two categories: primary and secondary.
If the author of the source you are using generated the information to be cited, the
source is primary.
If the author of the source you are using borrowed the information to be cited, the
source is secondary.
When citing from a secondary source, it is important to cite the original author (primary
source), as well as identify the text where the quote was found.
a. Within Text
cite the primary source without the year of publication;
place the words “as cited in” and the citation for the secondary source in
parentheses.
b. In the References List
cite the secondary source.
APA Manual 13
According to Presley, Meilman, and Lyerla (as cited in Levine & Cureton, 1998), marijuana
is used by almost a quarter of the college population.
Primary source Secondary source introduced by
the phrase “as cited in…”
Studies show that obese children are at risk of diabetes (Alberts, 1999; Peterson, 2003;
Smith, 2008).
Stress impacts one’s ability to perform work functions (“Why Can’t I Concentrate,” 2009).
Studies show that obese children are at risk of diabetes (National Health Association,
2008).
9. Quoting Personal Communications [APA—p. 179]
Personal communications include e-mail messages, private letters, instant messages, text
messages, online chats, class lectures, and personal or telephone interviews.
When quoting a personal communication, include the words “personal
communication” into the citation.
The format of the citation is the same whether the information is directly
quoted or paraphrased.
The information from personal communications cannot be recovered by
other researchers. Therefore, it should not be listed in the reference section.
10. Modifying Direct Quotes[APA—p. 172-173]
a. Removing Text
When omitting unimportant information from the beginning or middle of a quote,
use an ellipsis (three periods with a space between each one) to indicate where the
information has been removed.
When omitting words from the end of a quote, put the period at the end of the sentence followed by the ellipsis (four dots altogether).
b. Adding Text
When adding your own words to a quote, put the words in brackets.
14 APA Manual
According to The new St. Martin’s handbook (1999), “as you choose which sources to
use, . . . you may reevaluate the decisions [about which research material to use]. For
example, you may decide to summarize in your essay. . . . To avoid plagiarizing, document any source material you do include with a citation within your text and an entry in
your list of sources” (p. 505).
Words added to the quote.
Ellipsis at the end of a sentence.
Ellipsis in the middle of a sentence.
According to J. Smith (personal communication, April 5, 2008), Nova Southeastern
University is a great place to work.
Nova Southeastern University offers many student services (J. Smith, personal communication, April 5, 2008).
III. References [APA—pp. 193-224]
A references page provides bibliographic information about the sources used in the academic
paper. It allows the reader to locate specific sources within the body of research.
1. General Guidelines
The references page appears at the end of the document before appendices.
The references should appear on a separate page.
The word “References” should be centered at the top of the page.
The list of references should account for all in-text citations.
All entries must be alphabetized by author’s last name (or organization name, in the
absence of the author).
The list must be double-spaced.
All entries must be placed with a hanging indent, so that the first line is flushed left and
subsequent lines are indented.
The abbreviation (n.d.) needs to be used in
the absence of a date.
Titles of books, magazines, and journals are
italicized.
Only proper nouns, the first words of titles,
and the first words after a colon in a title are
capitalized.
2. Document Identification System [APA—p. 188-192]
Documents can be identified in one of three ways — with a DOI (for all sources), with
publisher information (for printed books when DOI is not available), and a URL (for all
online resources, when DOI is not available).
DOI (digital object identifier) is an alphanumeric string of characters that can be found
near the copyright information. If DOI is available, provide it for both printed and
electronic sources.
STUDY SKILLS 6
References
Fine, M., & Blume, L. (1993).
Reflections on a therapy
experience. American
Psychologist, 48(2), 141-147.
Lamott, A. (1995). Bird by bird. New
York: Anchor Books.
Nicol, A., & Pexman, P. (1999).
Presenting your findings: A
practical guide for creating
tables. Washington, DC:
American Psychological
Association.
Tip: Use the hanging indent function
to create a hanging indent. This way,
all reference entries will
automatically be indented.
APA Manual 15
My friend Annie: A journey through time.
DOI and URL appear at the end of the reference entry. Do not place a period after either
one.
URL (uniform resource locator) is the internet address of the source. Provide it for
electronic source only when the DOI is not available. For periodicals, provide the
address of the journal home page.
To find any document using DOI, type in the following in the address window: http://
dx.doi.org/[your doi number]
3. Referencing Books and Sections of Books
Book citations have the following pattern:
Book (one author) [APA—p. 202]
List the last name of the author, followed by his or her initial.
You may list only one initial or two (for first and middle names).
If there is more than one edition of the book, the edition must be indicated after the title of
the book.
When an edition is listed, the period is placed after the parentheses instead of the title.
If a DOI is available, use it instead of the publishing information.
Pay close attention
to punctuation when
referencing sources
16 APA Manual
Author. (Year). Title of the book. Location: Publisher. (if DOI is not available)
Author. (Year). Title of the book. doi: 10.xxxxxxxxxxxxxxx (if DOI is available)
Crystal, D. (2007). How language works. New York: Avery Publishing Group.
Palmacci, C. (2008). Chick lit and horror flicks (2nd ed.). doi:10.2039av/3910221
Book (edited) [APA—pp. 202; 204]
If the book has an editor instead of an author, place the editor’s name in the author’s
position, followed by (Ed.) for editor or (Eds.) for editors.
If the book is a compilation of chapters written by various authors, see Chapter in an
Edited Book (p. 18).
Book (two authors) [APA—pp. 175-176]
Use commas to separate last names from initials and to separate each author from the next.
Use an ampersand (&) before the second author.
If the author has a suffix (ex. Jr. or II), use the pattern: Smith, B., Jr., & Jones, H.
Book (three to five authors or editors) [APA—pp. 175-176]
List authors in the order that they appear on the cover of the book.
Use commas to separate last names from initials and to separate each author from the next.
Book (six or more authors or editors) [APA—p.184, 198]
If there are up to seven authors, include all. If there are eight or more, include the first six,
and then insert three ellipsis points and add the last author’s name.
If the book is part of a volume or series, indicate the volume number in parentheses after the
title.
Carter, C., Bishop, J., & Kravitz, S. (2002). Keys to college studying: Becoming a lifelong
learner. doi:10.10056/2kh0414
Strunk, W., Jr., & White, K. (1979). The elements of style (3rd ed.). New York: MacMillan.
APA Manual 17
Oates, J. C. (Ed.). (1992). The Oxford book of American short stories. Oxford: Oxford
University Press.
Baym, N., Franklin, W., Gottesman, R., Holland, L. B., Kalstone, D., Krupat, A., . . . Levine, G.
(1994). The Norton anthology of American literature (4th ed., Vol. 1). New York: W.
W. Norton & Company.
Electronic version of a printed book (with DOI) [APA—p. 203]
List author and title. DOI information takes the place of the publisher location and name.
Electronic version of a printed book (without DOI) [APA—p. 203]
Chapter or Article in an Edited Book [APA—p. 202]
List the source by the name(s) of the author(s) of the chapter or article.
Write the title of the chapter or article after the authors’ names.
Introduce the title of the book by stating “In [editor’s name] (Ed.) or (Eds.),”
(Note that the editor’s initials precede the last name).
The page numbers at the end reflect the pages of the chapter or article within the book.
Encyclopedia or Dictionary (entire book) [APA—p. 204]
Encyclopedia or Dictionary (online) [APA—p. 205]
Provide an exact URL address of the entry.
Hartley, J. T., Harker, J. O., & Walsh, D. A. (1980). Contemporary issues and new directions
in adult development of learning and memory. In L. W. Poon (Ed.), Aging in the 1980s:
Psychological issues (pp. 239-252). Washington, DC: American Psychological
Association.
Costello, R. B. (Ed.). (1997). The American heritage college dictionary (3rd ed.) Boston:
Houghton Mifflin Company.
18 APA Manual
Deer, P. (2009). Culture in camouflage: War, empire, and British literature. doi:10.1093/
acprof:oso/9780199239887.001.0001
Hacker, D. (2009). Research and documentation in the electronic age (4th ed.). Retrieved
from http://www.dianahacker.com/resdoc
Miami. (2006, June 11). In Britannica Online Encyclopedia. Retrieved from http://
www.britannica.com/EBchecked/topic/379665/Miami
APA Manual 19
Encyclopedia or Dictionary (entry) [APA—p. 202]
If there is no information about the author of an encyclopedia or dictionary entry, use the
title of the entry.
Write the word “In” before the title of the encyclopedia or dictionary.
4. Referencing periodicals
Use the following basic pattern for all periodicals (newspapers, journals, and magazines).
This pattern may change slightly depending on the sources used.
Journal Article with a DOI (in print or online) [APA—p. 198]
Journal article without a DOI (printed) [APA—p. 199]
Bergmann, P.G. (1993). Relativity. In The new encyclopedia Britannica (Vol. 26, pp. 501-
508). Chicago: Encyclopedia Britannica.
Writing. (1997). In The American heritage college dictionary (3rd ed., p. 1558) Boston:
Houghton Mifflin Company.
Moore, S.D., & Brody, L.R. (2009). Linguistic predictors of mindfulness in written selfdisclosure narratives. Journal of Language and Social Psychology, 28, 281. doi:
10.1177/0261927×09335264
Author. (Year). Title of article. Title of periodical, volume(issue), p.-p. doi:
xx.xxxxxxxxxxxxxxx (if DOI is available)
Author. (Year). Title of article. Title of periodical, volume(issue), p.-p. (if DOI is not
available, printed)
Author. (Year). Title of article. Title of periodical, volume(issue), p.-p. Retrieved from
URL of the periodical homepage (if DOI is not available, online)
Fine, M. A., & Kurdek, L. A. (1993). Reflections on determining authorship credit and
authorship order on faculty-student collaborations. American Psychologist, 48, 1141-
1147.
Journal article without a DOI (online) [APA—p. 199]
No retrieval date is necessary.
Provide the URL of the journal homepage, not the actual article.
Magazine Article (in print) [APA—p. 200]
Include a year and month for magazine articles.
Magazine Article (online) [APA—p. 200]
Retrieval information should refer to the magazine home page.
Newspaper Article (with author, in print) [APA—p. 200]
Include a year, month, and date for newspaper articles.
Newspaper Article (no author, in print) [APA—p. 200]
If no author is available, list the entry by the title of the article.
Newspaper Article (online) [APA—p. 200]
20 APA Manual
Lublin, J. S. (1980, December 5). On idle: The unemployed shun much mundane work, at
least for a while. The Wall Street Journal, p. A1.
Pollack, T. (1989, May). Today’s adolescent. Psychology Today, 50-51.
Wininger, S.R., & Green, J. M. (2009). Effects of hot vs. cold environment on psychological
outcomes during cycling. Athletic Insight, 11(2). Retrieved from http://
athleticinsight.com
Martin, S. (2009, July). A new day for practice. Monitor on Psychology, 40(7). Retrieved
from http://www.apa.org/monitor
The writer’s life at ground level. (1990, May 5). Sun Sentinel, p. B2.
Hilts, P. J. (1999, February 16). In forecasting their emotions, most people flunk out. New
York Times. Retrieved from http://www.nytimes.com
APA Manual 21
News Article on a Website [APA—p. 201]
The exact URL is provided because the website itself is not a periodical and the article may
be difficult to locate without it.
5. Referencing Reports and Documents [APA—p. 205]
For reports and documents found online, it is important to identify if the author of the
document and the publisher of the site are one and the same. If they are the same, the
website publisher is listed as the author. If they are not, the website publisher is named in
the retrieval section.
Report by an Individual Author [APA—p. 205]
Website name is identified within the retrieval statement because the author of the report is
not the organization that sponsors the website.
An exact URL is used here because it may be difficult to locate the article on this site.
Document title is italicized.
Report by the Sponsoring Organization or Agency [APA—p. 205]
Under this category, the organization is the author. In other words, you are taking
information written by an organization and presented on its own website.
Alzheimer’s Association. (2007). Stages of Alzheimer’s. Retrieved from http://
www.alz.org/alzheimers_disease_stages_of_alzheimers.asp
Crosley, S. (2007, August 9). Lost in space. Retrieved from Salon website: http://
www.salon.com/mwt/feature/2007/08/09/spatial_disability/
Obama administration urges employer flexibility in H1N1 fight. (2009).1997 CNN
health.com. Retrieved from http://www.cnn.com/2009/HEALTH/08/19/
employers.h1n1/index.html
Author. (Year). Title of document. Location: Publisher. (in print)
Author. (Year). Title of document. Retrieved from exact URL (online, organization
author)
Author. (Year). Title of document. Retrieved from Name website: exact URL (online,
individual author)
6. Referencing Audiovisual Media [APA—p. 209]
The following is the general format for the documents:
Film or Movie [APA—p. 209]
Television episode [APA—p. 209]
Video [APA—p. 209]
Film or Movie Review [APA—p. 209]
22 APA Manual
Jarre, K., Carr, P. (Producers), & Sommers, S. (Director). (1999). The mummy. [Motion
picture]. United States: Universal Pictures.
Kirkland, K. (2008). Are children almost always better off with their biological parents?
[Review of the film Gone baby gone, 2007] PsycCritiques, 53, 25.
McCreery, G., Rein, P. (Writers), & Halvorson, G. (Director). (1998, November 12). The
one where Ross moves in [Television series episode]. In D. Crane & Kauffman, M.
(Producers) Friends. Burbank, CA: Warner Brothers.
American Psychological Association. (Producer). (2009). Brief dynamic therapy over time
[DVD]. Available from http://www.apa.org/videos/
Name (Producer), & Name (Director). (Year). Title [Motion picture]. Country: Studio.
(visual)
Writer’s name. (Copyright year). Song title [Recorded by]. On Album title. [CD]. Location: Label. (audio)
Hammond, T. (2000, November 20). Re: YAHC: Handle Parameters, DOI Genres, etc.
[Electronic mailing list message]. Retrieved from http://www.doi.org/mail-archive/ref
-link/msg00088.html
Ward, T. (2007, July 11). Re: Chopsticks faux pas and other cultural landmines in Japan.
[Web log message]. Retrieved from http://www.worldhum.com/weblog/item/
chopsticks_faux_pas_and_other_cultural_land_mines_in_japan_ 20070711/
#When:17:47:00Z
APA Manual 23
7. Referencing Internet Communication, Online Communities
Personal communications over the internet should be included in the in-text citations
only. They should not appear on the reference page. See the entry Quoting Personal
Communication on page 14.
General format of internet communications is as follows:
Online Bulletin Board Posting, Newsgroup, or Online Forum [APA—p. 215]
If the author’s name is not available, use the screen name.
Do not italicize the title of the message.
Provide the identifier for the message in brackets [ex.: Msg. 4].
Message Posted to an Electronic Mailing List [APA—p. 215]
Use the same guidelines as for Online Bulletin Board (above), but also include the name of
the mailing list (Ref-Links) and the full address for the archived version of the message.
Capitalize all words of the subject line of the posting.
Blog post [APA—p. 215]
A blog is an on-going record by an individual or an organization on a particular topic.
Data File [APA—pp. 210-211]
A data file is usually a spreadsheet with statistical information used for research.
National Center for Health Statistics. (2008). Health Interview Survey—Current health
topics: 1991—Longitudinal study of aging (Version 4) [Data file].
Screenname123. (2001, December 11). Re: Youth hostels in London [Msg 4]. Retrieved
from http://boards.bootsnall.com/eve/forums/a/frm/f/307095755
Author. (Year). Title of post [Description of form]. Retrieved from exact URL
24 APA Manual
Running head: DISPUTE SYSTEMS DESIGN 1

Dispute Systems Design in Conflict Resolution
Alex Smith
Nova Southeastern University
[BEH 2120: Introduction to Conflict Resolution
Prof. Belandi]
This paper is
written in a 12-
point, Times
New Roman
font. All margins are one
inch wide.
The title section
is in the upper
portion of the
page. Three
elements are
required: a full
paper title followed by the
author’s name
and author’s
affiliation
(University
name).
The header
contains the
words
“Running
head:” followed
by an abbreviated title written in capital
letters. The
page number is
at the right
margin.
Additional information is
optional and
may be added
per instructor’s
request.
IV. Sample Research Paper [APA—pp. 41-59]
APA Manual 25
The word
“Abstract”
appears centered,
at the top of the
page. Only the
first letter is
capitalized (not
bold).
Abstract
describes the
purpose and
content of the
paper in 150-
250 words. It is
double-spaced
and written in a
block-format.
Abstract
Dispute Systems Design (DSD) is a widely used method of conflict management. This paper outlines a system developed for Sample College, a postsecondary college in New York that does not currently utilize a conflict resolution or management system. After an analysis of all components of the institution, a dispute system was designed to address how conflicts are to be addressed and prevented. Recommendations specifically address communication
breakdowns between administration, staff, and faculty. They include establishing college-wide conflict management procedures, building student and employee motivation to engage in conflict resolution, and developing necessary
resources for effective conflict management.
DISPUTE SYSTEMS DESIGN 2
When first
introduced, all
abbreviations
should be spelled
out, followed by
their abbreviated
form.
The heading of
the introduction section is
the title of the
paper (not
bold).
Each new paragraph is indented 5-7
spaces. All
paragraphs are
left-justified.
Paraphrased
citations do not
include page
numbers
26 APA Manual
Directly quoted
citations
include page
numbers
When several
quotes from the
same source are
presented within the same
paragraph, list
full citation only the first time.
In subsequent
citations within
the paragraph,
list only the
page number.
Dispute Systems Design in Conflict Resolution
The field of conflict resolution can still be said to be in its infancy. Over
the past 60 years, there has been an increase in the number of theories and
practical applications of conflict resolution methodologies in a variety of social contexts such as organizational relationships. Managing disputes has
become a major focus of conflict resolution as organizations cope with increased cultural diversity, employees retiring from the workforce and costs
associated with litigation. They also deal with a decrease in the number of
qualified employees entering the workforce (Conbere, 2001) . Practitioners
look at the whole system of interactions within an organization. Dispute Systems Design addresses organizational conflict concerns in a cost-effective
manner. Its broader impact has been influential in shifting the focus to conflict management (Rowe, 1997), a more proactive approach to handling organizational conflict. . . .
Ury, Brett, and Goldberg (1988) created the original model of
DSD as a result of their consulting work within strike-ridden Caney Creek
mine. They classified existing approaches to conflict resolution into three
categories, power, rights, or interests, and placed them on a cost continuum. .
. .
Organizations with a distressed system of conflict resolution primarily utilize rights and power-based approaches. While they acknowledge that
“not all disputes can be—or should be—resolved by reconciling interests” (Ury, Brett, & Goldberg, 1988, p. 18) , organizations feel that an effective conflict resolution system should approach most of the conflicts in the
following order: interest, rights, and power. The original systems design
model offers six founding principles (p. 41).
DISPUTE SYSTEMS DESIGN 3
APA Manual 27
This section
offers an overview of scholarly research on
the topic. The
job of the writer
is to summarize
the current discussion within
the academic
community by
pointing out
major research
concerns and
findings.
This literature
review was
taken from a
different paper
and is offered
here as a
sample.
Literature Review
Social conflict has been a subject of extensive studies (Senechal de la
Roche, 1996; Borrero, 2001; Cramer, 2003). Nonetheless, the research has
been somewhat lopsided in that social scientists primarily investigate conflicts
which result in group violence. Collective violence received so much attention because it is immediately apparent and much more easily studied. However, is only one of the ways that social conflicts can be solved. Conflicts are
generally approached in three ways – through contention, yielding, or problem-solving (Rubin, Pruitt, & Kim, 1994; Uri, Brett, & Goldberg, 1998). . . .
Social scientists agree that individuals and groups often employ extreme
forms of contention to rectify what they perceive as injustice. Senechal de la
Roche (1996) calls it a “form of self-help”. She names four types of group
violence – lynching, rioting, vigilantism, and terrorism. These are distinguished on the basis of the level of organization and liability each carries. . . .
The type of violence more likely to occur can be determined by the degree of social polarization and the continuity of the unjust negative behavior.
Senechal de la Roche (1996) claims that when “those in conflict are relationally and culturally extremely distant, have little or no interdependence, and
differ sharply in status” (p. 116). . . .
Inequality, as one of the variables leading to group violence, has received
separate attention. Many studies have focused on various types of inequality
in an effort to predict its effects on group behavior. Cramer (2003) proposes
that the type of existing inequality has a much greater impact on conflict than
its extent (p. 397). . . .
Other studies look at the historically existing structural inequality as a
determinant of violent behavior. Caldwell et al. (2004) and Anderson, Dyson
and Grandison (1998) suggest that when certain sectors of the population experience continual structural inequality, group violence is likely to be perpetrated as a response to historic oppression. . . .
DISPUTE SYSTEMS DESIGN 4
In addition to
the summary,
this section
should point out
existing gaps in
research. This
should justify
the need for the
original
research
presented in the
paper.
When referring
to several
sources, list
them in
alphabetical
order,
separating them
with a
semicolon.
This section
describes how
the research
was conducted.
This is a second
-level heading
– flush left,
bold, capital
and lower case.
The section is
written in the
past tense
because the
research has
already been
completed.
However, if this
were a research
proposal, the
method section
would be written in the future
tense.
The Sample College (“Sample”) is a private four-year college located in
Downtown Manhattan in New York City. The college is highly culturally
diverse, with faculty and students representing Eastern European, Asian, and
Latin American populations. The college faces a constant flow of student
complaints about unfulfilled promises and unmet expectations, while at the
same time dealing with faculty complaints about student placement and the
pressure to produce unrealistic results.
Method
Personal experiences, interviews, and informal conversations with
colleagues were used to collect information about common disputes and the
types of conflict resolutions employed at the Sample College. This information was used to create a dispute resolution system that could be applied to
the organization’s unique mission, culture, and environment.
Assessment
Organizational assessment is required when designing a dispute resolution system. Two methods will be combined when examining the organizational resolution system at Sample. The first method, proposed by Costantino
and Merchant (1996), outlines the process in four steps:
Organization (what does the organization do, and what is its mission?)
Disputes (what types of disputes are most prevalent?)
Resolution methods (what methods are employed to address disputes?)
Results (what are the outcomes of current resolution practices?)
The second method is proposed by Ury, Brett and Goldberg (1988), who
break down the process into three sections—disputes, resolution methods and
rationale. The rationale section asks why certain resolution methods are employed instead of others. A combination of the two methods will be used to
assess the case. . . .
DISPUTE SYSTEMS DESIGN 5
28 APA Manual
A typical paper contains
up to three
levels of headings. This is a
first-level
heading –
centered,
bold, using
uppercase and
lowercase letters.
APA Manual 29
In this section,
the results
presented above
are discussed in
terms of their
significance.
A page number
after a
paraphrase is
optional.
However, it is
helpful in that it
allows readers
to locate the
information if
they need it for
their own
research.
Results
While some conflicts may be satisfactorily resolved by the Dean or a
faculty member, most parties feel that long-standing disputes have not been
adequately resolved. Because administrators are unwilling to meet with students, students do not feel that their concerns are addressed.
Faculty members at Sample feel betrayed. They are offered support
when speaking with administrators, yet are presented with unrealistic expectations. Faculty members feel that they must comply or face the consequences,
which brings them neither satisfaction nor a sense of empowerment. . . .
Discussion
In designing a dispute resolution system, the characteristics of The
Sample College were taken into account. As discussed earlier, Ury, Brett and
Goldberg (1988) propose six principles of dispute system design. The first of
these is placing the focus on interests, which can be accomplished through
procedures, motivation, skills, and resources (p. 42). Focusing on interests
means providing a number of methods that allow parties to resolve conflicts
before they are escalated to the level of rights and power.
Assessment of the organization drew attention to several important
issues. First, the college deals with a very specific population of clients and
staff who demonstrate a deep-rooted conflict over the organization’s mission
and how to accomplish it effectively. Second, Sample’s centralized decisionmaking prevents effective conflict management because conflicts are not resolved on the basis of interests. . . .
DISPUTE SYSTEMS DESIGN 6
This section
presents the
findings of the
study. Depending
on the type of
research methods
used, it may
include tables
with statistical
information or
provide a
narrative.
This section
provides an
ending to the
paper—it summarizes the
topic of the
research and
the main
findings.
Conclusion
The Sample College should address disputes as early as possible by
establishing procedures for initial negotiation. One way of dealing with
student grievances would be for administrators to discuss issues directly
with students. Establishing an ombudsman and communicating to staff
and students that participation in constructive discussions is encouraged,
will also help to eliminate retaliation. In addition, all staff should be
trained in communication and mediation/negotiation, and peer mediators
should be established. Forums should be set up to discuss on-going workrelated issues and procedures should be set in order to implement faculty/
staff suggestions.
According to Rowe (1997), an effective dispute resolution system
“provides ‘problem-solving’ options based on the interests of the disputants, and ‘justice’ options based on rights and power” (p. 84). The recommendations presented in this case focused on creating options that addressed parties’ interests and built in preventative measures that would
eliminate unnecessary conflict .
DISPUTE SYSTEMS DESIGN 7
30 APA Manual
APA Manual 31
All entries are
alphabetized by
author’s last
name and
double-spaced.
The volume of a
journal is
italicized; the
issue is not.
References
Angelotti, E. (2007, August 7). Social bookmarking helps users organize and
share favorite content. Retrieved from Poynter website: http://
www.poynter.org/column.asp?id=101&aid=125705
Aspelmeyer, M. (2009). Quantum tomography: Measured measurement.
Nature Physics, 5(1), 11-12. doi:10.10.1038/nphys1170
Cavenagh , T. (2000). Business dispute resolution: Best practices, system
design and case management. Cincinnati, OH: West Legal Studies
in Business Thomson Learning.
Conbere, J. (2001). Theory building for conflict management system design.
Conflict Resolution Quarterly, 19(2), 215-236.
Nelson, D. (1995). After authoritarianism: Democracy or disorder? doi:
10.1336/0275953300
Poitras, J. (2009). What makes parties trust mediators? Negotiation Journal,
25(3). Retrieved from http:www3.interscience.wiley.com.
ezproxylocal.library.nova.edu/journal/118505154/home
Rowe, M. (1997). Dispute resolution in the non-union environment. In S.
Gleason (Ed.), Workplace dispute resolution: Directions for the 21st
century (pp. 233-270). East Lansing: Michigan State University
Press.
DISPUTE SYSTEMS DESIGN 8
The word
References
appears centered
at the top of the
page (not bold).
All entries are
written with a
hanging indent—first line
flushed left, following lines are
indented.
Titles of journals
and books are
italicized.
Reference of a
chapter in an
edited book
includes pages
of the chapter
following the
title of the book.
Document by
an individual on
a website
Journal found
online without
a doi
Journal article
found online
with a doi
Book in print
without a doi
Journal article
(print version)
Book (online or
in print)
with a doi
Chapter in an
edited book
Note: For the purpose of demonstrating a variety of references,
this page contains references that do not match the preceding
paper. This is only a sample. Please remember, that in a real
paper references should match in-text citations.

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When will I get my paper?

You determine when you get the paper by setting the deadline when placing the order. All papers are delivered within the deadline. We are well aware that we operate in a time-sensitive industry. As such, we have laid out strategies to ensure that the client receives the paper on time and they never miss the deadline. We understand that papers that are submitted late have some points deducted. We do not want you to miss any points due to late submission. We work on beating deadlines by huge margins in order to ensure that you have ample time to review the paper before you submit it.

Will anyone find out that I used your services?

We have a privacy and confidentiality policy that guides our work. We NEVER share any customer information with third parties. Noone will ever know that you used our assignment help services. It’s only between you and us. We are bound by our policies to protect the customer’s identity and information. All your information, such as your names, phone number, email, order information, and so on, are protected. We have robust security systems that ensure that your data is protected. Hacking our systems is close to impossible, and it has never happened.

How our Assignment Help Service Works

1. Place an order

You fill all the paper instructions in the order form. Make sure you include all the helpful materials so that our academic writers can deliver the perfect paper. It will also help to eliminate unnecessary revisions.

2. Pay for the order

Proceed to pay for the paper so that it can be assigned to one of our expert academic writers. The paper subject is matched with the writer’s area of specialization.

3. Track the progress

You communicate with the writer and know about the progress of the paper. The client can ask the writer for drafts of the paper. The client can upload extra material and include additional instructions from the lecturer. Receive a paper.

4. Download the paper

The paper is sent to your email and uploaded to your personal account. You also get a plagiarism report attached to your paper.

GET A PERFECT SCORE!!!